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HossWares User Guide

 

 

HossWares User Guide

 

Hosswares.com

 

About:

 HossWares is an online small wares ordering catalog that includes items from Carnegie Equipment and UniFirst. THIS MANUAL IS FOR HOSS’S RESTAURANTS ONLY.

 Login:

 Each store’s login username is the store’s email address. (Example: 01@hosscorp.com). A default password is already set for all stores as; hoss. It is recommended upon first login that all passwords be changed.

 Store Account:

 Through your store account page, you are able to check an order status, view completed orders, and update the address book.

 Other Store Account Features:

  •  Saved order lists; add, remove, edit for future orders.
  •  Only stores that are logged in can view the link bar below the header. 
  • Search Engine is built in to make it easier to search for products, along with product categories and search by brands.

 Ordering/Checkout:

 Simply select a product(s) you would like to purchase for your store, select quantity and add to cart. Once you are ready to check out, simply click proceed to checkout button. The following is your checkout procedure: - Shipping and Billing address will be the manager who places the order. Your shipping methods will be - RFS (This is the Default method of shipment).  After choosing the shipping method, continue on to the approval page. Your payment will be  “Pay In Store”. Your order has now been placed and has been sent to HossWares to begin fulfilling your order. *Please order UniFirst Tee Shirts and Polos separately from your regular smallwares order (as a side note UniFirst will not follow small wares delivery schedule).

 

Notifications:

 Every store that places an order will receive and invoice for each order automatically via email, to the store email address. The store email will also receive notifications when the order has been received, awaiting fulfillment, awaiting shipment, shipped, and completed. This means better communication and tracking of small wares with the stores.

 

 

Any questions, comments, or concerns please contact Ashley Bowser -  ashley.bowser@hosscorp.com or EXT. 3460